Class
Resource
Links
Writing for the Web (previous class)
Class slides as PDF
UCD Process Poster
One page diagram of the usability testing process (PDF)
Introducing participants to a testing session
Typically performed by the Moderator
Example A - Intro to test session (WORD)
Example B - Intro to test session (WORD)
Example B source: usability.gov
Note: They are using Moderator and Facilitator interchangeably.
Test Task Tracking Sheet
Typically completed by the facilitator as user walks and talks through a diagnosis type test.
Blank test task tracking sheet (WORD)
Participant Compensation Receipt
Obtain a signed and dated receipt from each participant who receives compensation.
Basic compensation receipt (WORD)
Basic compensation receipt (PDF)
Receipt source: usability.gov
Participant Consent Forms
Have participants complete prior to the session or during the introduction to the session.
Have extra blank (unsigned) forms to provide copies to participants to take home.
Participant consent form EX A (WORD)
Participant consent form EX A (PDF)
Participant consent form EX B (WORD)
Participant consent form EX B (PDF)
Participant consent form for Video (WORD)
Cart Sorting Resources
This is included in your class handout as well.
How to conduct a card sort (PDF)
Online card sort tools
Particularly helpful for remote visitors.
OptimalSort.com
UserZoom.com/card-sorting
Post-Test evaluations
System Usability Scale (SUS)
Post-Study System Usability Questionnaire (PSSUQ)
Usability Testing Checklist
Step back and look at the flow of your usability project.
Modify as needed.
Usability testing checklist (PDF)
Additional Resources
10 Usability Heuristics for User Interface Design
Jakob Nielsen's 10 general principles for interaction design.
Interacting with test participants
Video - Red Sox
Video - Sound control
20 tips for your next Usability Test
Usability.gov
sability overview, methods, templates, and guidelines
UserTesting Blog
A treasure trove of useful articles